Customer can return an item for full refund if he/she is not satisfied with the quality of the product. Refunds/Returns are only processed with following rules taken into consideration. (NO EXCEPTIONS MADE):
- Item has to be returned within 15 days of purchase for refund with exception of all Christmas gift purchases can be returned within 15 days after Christmas.
- The item should be in unused and undamaged condition. Product in damaged, used or scratched condition will not be applicable for refund.
- A Shipping & Handling charge of $4.95 applies if a product is returned for exchange. Only the cost of the item is refunded in case of return.
- WE DO NOT SELL USED OR REFURBISHED ITEMS. If there is some technical problem with an item that has been used, then please return it to the manufacturer for repair/replacement.We do not hold responsibility of used items.
- We require a copy of the order or packing slip to be returned along with a note explaining the reason for return.
- Returned items without the original box and warranty papers will not qualify for refunds.